We Prioritise on shipping your orders as soon as possible with your chosen delivery option. All orders are generally dispatched within 24-48 working hours of being placed. Orders received before 12 P.M. IST (Indian Standard Time) are generally dispatched on the same business day. Whereas, orders received post that are shipped the next business day.
To cancel your order, send us an email to firstname.lastname@example.org with your order details and we'll cancel it promptly.
Details about shipping options available:
International Shipping - For international shipping, We work primarily with FedEx, EMS (India Post) and Air Mail to deliver our teas worldwide. Express service of FedEx takes around 5-7 working days for delivery, EMS Speed Post takes around 12-24 working days for delivery & Air Mail takes around 15-28 working days for delivery.
Domestic Shipping - For shipping to destinations within India, we work with FEDEX and DTDC couriers for express shipping and EMS Speed Post & Air Mail by India Post with a slightly longer delivery timeline but a better price point.
Important Notice : Our International delivery partner FedEx does not deliver orders on Saturday or Sundays. It has come to our notice that the Customs Department in Qatar, Italy, Spain, Costa-Rica and Czech Republic may have begun charging an additional amount as Custom Clearance fee. We at Danta Herbs try our best to work with the customs clearance departments of different countries to ensure that the package reaches you as quickly as possible, but in these specific cases, the additional charge will have to be borne by the customer.
We do not accept cancellations once the orders have been dispatched from our fulfillment center.
For further assistance regarding cancellation and returns policies, You can email us at email@example.com and we'll be gladly assist you with your order.